Privacy Policy
Tonks Agency Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications. By using our services, you consent to the data practices described in this policy.
Personal Information
We may collect personal information when you interact with us, including but not limited to:
• Name, phone number, email address, and mailing address
• Financial information when applying for mortgage services
• Employment and income details for mortgage preapproval
• Property preferences, search criteria, and transaction history
• Government-issued identification (when required for compliance purposes)
Non-personal Information
We may collect non-personal data such as:
• Browser type, device type, and IP address
• Website usage statistics, including pages visited and time spent
• Cookies and tracking technologies for website functionality and analytics
How We Use Your Information
We use your information for the following purposes:
• Real Estate and Mortgage Services: To facilitate property transactions, mortgage preapprovals, and related services
• Client Communication: To respond to inquiries, schedule property viewings, and provide updates
• Marketing & Promotions: To send property listings, newsletters, and relevant offers (you may opt out at any time)
• Legal & Compliance: To comply with legal obligations, industry regulations, and fraud prevention
• Website Improvement: To analyze user trends and enhance our online experience
How We Share Your Information
We do not sell your personal data. However, we may share it with:
• Real Estate & Mortgage Partners: Including lenders, appraisers, title companies, and escrow services
• Legal & Regulatory Authorities: To comply with laws, regulations, subpoenas, or legal processes
• Third-Party Service Providers: For marketing, analytics, and business operations (e.g., CRM platforms, email services)
Cookies Tracking & Technology
Our website may use cookies and similar technologies to enhance user experience and collect website analytics. You may disable cookies in your browser settings, but doing so may affect site functionality.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage caution when sharing sensitive information.
Privacy Rights - California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
• Request details about the personal data we collect and how it is used
• Request deletion of personal data, subject to legal and contractual limitations
• Opt out of the sale or sharing of personal data (we do not sell data)
To exercise your rights, contact us at support@tonksagency.com
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Tonks Agency Inc.
310-980-3979